Frequently asked questions

Using our VA staffing service offers several benefits compared to scouting and hiring on your own:

• Time Savings: Our staffing services handle sourcing, screening, and interviewing candidates, saving you valuable time.
• Expertise: We have experience matching VAs with the right skills and cultural fit for your business.
• Reduced Risk: One free rehire is included in the $750 hiring fee, with no time limit.
• Ongoing Support: We provide ongoing HR, time management, and payroll support, allowing you to focus more on running your business.
• Scalability: We can quickly find additional VAs as your business grows, without the hassle of repeated hiring efforts.

We begin by understanding the client's specific needs, including the required skills, experience, and cultural fit. Crukus then taps into their extensive network in the Philippines and Latin America to source top talent.

Candidates undergo a rigorous screening process, including skill tests, English proficiency assessments, and culture fit evaluations. Crukus also conducts detailed interviews and our own set of tests. Finally, only the best-matched candidates are presented to the client, ensuring a high-quality hire.

Business owners can outsource a wide range of jobs to virtual assistants, including:

• Administrative Tasks: Scheduling, email management, data entry, and customer service.
• Social Media Management: Content creation, posting, and engagement.
• Lead Generation and Sales Support: Cold calling, prospecting, and CRM management.
• Bookkeeping: Invoicing, expense tracking, and financial reporting.
• Marketing Support: Email campaigns, SEO tasks, and graphic design.
• Customer Communication: Handling inquiries, appointments, and follow-ups.
• Research: Market analysis, competitor research, and data collection.
• Real Estate Assistance: Transaction coordination, client communication, and document management.

Your VA must work a minimum of 10 hours per week.

You are only required to pay for hours your virtual assistant works. However, if you would like to offer paid time off for your VA, our HR team will work with you to keep track of this benefit.

It is up to you if you would like your virtual assistant to work public holidays in the US or allow them to take them off.

Your VA works in your own team chat tool. If you don't have one, we'll suggest one.

Most employers establish clear "key performance indicators," or KPIs to keep a running record of their employees activity.

We also recommend that our clients require a daily "end of day" report from their VA.

You can end your virtual assistant service with 30 days' written notice. The notice period is billed.